Residential
excellence,
managed.

A Dublin managing agent for Owner Management Companies: block management, lettings, sales and energy consultancy, on bespoke terms.

Base Clanada House, Dublin 14
Focus OMC block management / lettings / sales
PSRA licence No. 001455
Established 2009, 20 yrs experience
24hr Service availability, including emergency call-out for common areas.
Flat fee Transparent pricing with no mark-up on external contractor invoices.
Monthly Cost accounting circulated to directors, not a once-a-year surprise.
20 yrs Industry experience, MSCSI-credentialed, PSRA licence No. 001455.
Featured development

Tramway Court
Apartments

Old Blessington Road, Tallaght, Dublin 24
At the entrance to TU Dublin, Tallaght CCTV security throughout Beside The Square, cinema & restaurants Luas to the city centre Fully fitted, TV & internet On-site laundry facilities
Enquire about availability
Tramway Court apartment
The principal

“We reduce operating costs and enhance property values, while maintaining a safe environment for residents and tenants.”

Donal Birthistle Donal Birthistle, MSCSI Founder & principal
About REF PM
Arrange a meeting donal@refpm.com +353 (0)87 921 4758 · +353 (0)1 296 1203 Property Services Regulatory Authority
Service 01 / Flagship

Property Management

Block management of Owner Management Companies, including facility management. We handle contractors, compliance, budgets and the day-to-day of buildings people live in, with skilled, experienced personnel and service options tailored to each development.

Request a management proposal
24hr Availability
Mixed-use Apartments, retail, commercial
Monthly Full cost accounting
Flat fee No contractor mark-up

What the service covers

Service charge budgets Annual budget preparation, collection of service charges, arrears management and monthly reporting to the board.
Facility management Cleaning, landscaping, lifts, fire systems, waste and plant maintenance, tendered and supervised.
Compliance & safety Keeping a safe working environment for residents, tenants and contractors, with records kept for inspection.
Company secretarial support AGM organisation, minutes, member correspondence and coordination with the OMC's directors.
Insurance & claims Block policy review, renewal negotiation and claims handled on the company's behalf.
Sinking fund planning Long-term capital planning so major works are funded before they become urgent.

How a handover works

01 Site visit and review. We walk the development with a director, review the current contracts, accounts and outstanding issues.
02 Written proposal. A fixed fee, a scope, and the reporting schedule, with no mark-up on external contractor invoices.
03 Transfer of records. We collect files, keys, insurance and financial records from the outgoing agent.
04 First month of reporting. Budget position, open maintenance items and a plan for the year ahead.
At a glance
CLIENTSOMCs / LANDLORDS AREADUBLIN & GTR DUBLIN REPORTINGMONTHLY LICENCEPSRA 001455
Considering a change of agent? Most boards start with a short call and a site visit. We'll tell you honestly whether we're the right fit. Arrange a meeting
Service 02

From a house to a warehouse, we're licensed to sell them all.

Comprehensive, customised sale packages designed to achieve optimal market pricing, and rental strategies built to maximise returns for owners, with flexible tenancy arrangements and optional full management.

Request a valuation

Selling

Customised sale packages Photography, listing, viewings and negotiation, scoped to the property rather than a template.
Optimal market pricing Comparable evidence and local demand, not an inflated guide that stalls after four weeks.
Residential to commercial Houses, apartments, retail units and warehouses, all under PSRA licence 001455.

Letting

Rental pricing strategy Positioning the unit to maximise return while keeping void periods short.
Flexible tenancy arrangements Tenant sourcing and referencing, with the option to hand the whole tenancy to us.
Turn-key management Rent collection, inspections and maintenance on a transparent flat fee, with no mark-up on contractor invoices.

Thinking of selling or letting?

A short conversation and a realistic figure, no obligation.
Talk to Donal
Service 03

Lower emissions, lower running costs.

Our facilities and property management division advises clients on adopting technologies that reduce CO₂ emissions, offering feasibility studies and strategic planning, delivered either with your existing contractors or our in-house experts.

Commission a feasibility study
Step 01 Feasibility study Current consumption, building fabric and plant assessed against realistic options and payback periods.
Step 02 Strategic plan A phased plan the OMC can budget for, with grants and sinking-fund implications spelled out.
Step 03 Project management Works tendered and supervised through to commissioning, using your contractors or ours.
Typical measures
Common-area LED replacement Heat pumps & controls Solar PV on roof plant areas Insulation & fabric upgrades EV charging provision Metering & consumption reporting
Every measure is presented with a cost, an expected saving and the effect on the annual service charge.
Service 04

Directorship of OMCs

REF PM provides a professional directorship service to management companies, facilitating good communication between the shareholders and the managing agents, useful where a board lacks capacity, or where independence matters.

Discuss a directorship

What a professional director does

01 Keeps the company compliant. Statutory filings, AGMs and records maintained on time, every year.
02 Translates between parties. Shareholders, agents and contractors kept in one conversation instead of three.
03 Holds the long view. Sinking funds, major works and insurance considered over years, not one budget cycle.
04 Brings experience to the table. Twenty years of Dublin developments, and the judgement that comes with it.
Donal Birthistle Donal Birthistle, MSCSI Founder of REF PM, chartered member of the Society of Chartered Surveyors Ireland, and the person who would sit on your board. About REF PM
Service 05 · Tallaght, Dublin 24

Tramway Court Apartments

Student accommodation on Old Blessington Road, Tallaght, managed by REF PM, at the entrance to TU Dublin, beside The Square, and a short walk from the Luas.

Enquire about availability
Kitchen and dining area Living room Study desk in bedroom Courtyard View towards the campus

The apartments

Fully fitted Furnished apartments ready to move into, with TV and internet connected.
On-site laundry Shared laundry facilities within the development.
CCTV security Monitored common areas and controlled access throughout.
Managed on site The same management team that looks after the building answers the phone.

The location

TU Dublin, Tallaght campusAT THE ENTRANCE The Square Shopping Centre, cinema & restaurantsBESIDE Luas red line to Dublin city centreWALKING DISTANCE
Living area
Availability & viewings Academic-year tenancies. Contact us for current availability and to arrange a viewing. Enquire now
About

One principal, twenty years, bespoke terms.

REF PM was established in 2009 by Donal Birthistle, MSCSI, drawing on roughly twenty years of industry experience. The firm helps clients reduce operating costs and enhance property values, while maintaining a safe working environment for residents, tenants and contractors, with tailor-made service options adapted to each client's requirements.

Donal Birthistle
Trading name REF PM Clg.
Established 2009
Credential MSCSI
PSRA licence No. 001455

How we work

Every development is different, so the service is written rather than picked off a shelf. Fees are flat and stated up front, external contractor invoices are passed through without mark-up, and accounts are reported monthly rather than sprung on the board at the AGM.

Because the firm is small, the person you meet is the person who manages your building, and the same person answers when something goes wrong at eleven at night.

Property Services Regulatory Authority

Where we work

Dublin and Greater Dublin, from the office at Clanada House, Drummartin Road, Dublin 14, with developments ranging from small apartment blocks to mixed-use schemes and student accommodation in Tallaght.

Contact

Let's discuss your requirements.

If you would like to arrange a meeting to discuss your (or your company's) needs in general, or to review current requirements while looking towards the future, please get in touch and we would be delighted to talk it through.

Mobile +353 (0)87 921 4758
Telephone +353 (0)1 296 1203
Email donal@refpm.com
Office Clanada House, Drummartin Road, D14
Donal Birthistle You'll be talking to Donal Birthistle, MSCSI.
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